Last updated: August 8, 2020

RemoteRetail, Inc. (“RemoteRetail”) has created this privacy policy to explain our privacy practices (the “Privacy Policy”). The following discloses our information-gathering and dissemination practices for our website located at RemoteRetail (the “Site”), our RemoteRetail services and mobile application (collectively, the “Service”). By using the Service, you hereby warrant and represent that you have read, understand and agree to all terms and conditions stated herein, including our Terms of Service, available at  terms, which is incorporated herein by reference, which govern the use of the Service offered by RemoteRetail, and that you are giving RemoteRetail permission to use and store such information consistent with this Privacy Policy and our Terms of Service. A user of the Service is hereinafter referred to as a “User,” or collectively, the “Users.”

IMPORTANT – TRANSFER OF DATA TO THE US OF EUROPEAN PERSONAL INFORMATION

Information that our European users submit through the Service or the Site is sent to and stored on secure servers located in the United States of America (the “United States”) and may be transferred by us to third parties, who may be situated in the United States of America or elsewhere outside the European Economic Area (the “EEA”) and may be processed by staff operating outside the EEA. The United States and other non-EEA countries do not have similar data protection laws to the European Union, and you should be aware in particular that the law and practice in the United States in respect of law enforcement authority access to data is significantly different from Europe. Where we transfer your information we will take all reasonable steps to ensure that your privacy rights continue to be protected consistent with our obligations under local law. By submitting information via the Site and using the Service, you agree to this storing, processing and/or transfer. Users who wish to delete information submitted through the Service or the Site may do so by emailing privacy@remoteretail.com from the email address associated with their account.

LINKS AND INFORMATION

The Service contains links to other websites. Please see the “Links to Other Websites” section of our Terms of Service, available at:  terms for more information.

INFORMATION RECEIVED BY REMOTERETAIL

Personal Information. RemoteRetail collects personal information only if you voluntarily choose to share such information with RemoteRetail. You may browse the Site without disclosing any personal information. However, in order for you to use certain features and functionality of the Service, we may require that you furnish personal information. When you register your account, sign up for newsletters, complete forms for optional programs, surveys, contests and other entries, and through communications transmitted through RemoteRetail, application including the Site, Services, and your use of the RemoteRetail mobile application, we collect information including your name, address, phone number, age and email address. You also may choose to send RemoteRetail personally identifying information in an email message containing information or inquiries about the Service. We will collect payment and other billing information from you if you purchase a paid feature of the Service.

Anonymous or Aggregated Data. RemoteRetail collects and stores certain data about the use of the Service on an aggregate and/or anonymous basis. RemoteRetail does not link this information to anything personally identifiable to you.

Cookies and Other Technologies. When you visit websites on the Internet, your browser may automatically transmit information to the websites you visit throughout every visit. Like many websites, we may use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We may utilize persistent cookies that only RemoteRetail can read and use to save your login information for future logins to the Service, to hold session information, and to track user preferences. We may utilize session ID cookies to enable certain features of the Service, to better understand how you interact with the Site and to monitor aggregate usage by our Users and web traffic routing on the Service, and to identify visited areas of the Site and Service. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and Service and then close your browser. Third party advertisers on the Site may also place or read cookies on your browser and we may use Flash cookies (or local shared objects) to store your preferences or display content based upon what you view on our site to personalize your visit. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you will not be able to use all portions or all functionalities of the Service. We and our service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” or similar means in connection with the Service and HTML-formatted email messages to, among other things, track the actions of Users and email recipients, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates. We may also engage one or more third party service providers to serve online advertisements on our behalf. They may use a “pixel tag” to collect anonymous information about your visits to the Site and to other websites, and they may use that information to target advertisements for goods and services. This information is collected anonymously, in a manner that does not personally identify you.

IP Address. When you visit and interact with the Site, RemoteRetail and/or third parties with whom RemoteRetail has contracted to provide services to RemoteRetail may collect your Internet Protocol Address (“IP Address”), which is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use IP Addresses to monitor the regions from which Users navigate the Site and for fraud prevention purposes.

Employee Data. RemoteRetail also collects and uses personal data regarding its employees (“Employee Data”), which may include: name, address, job title and other job information, location, compensation information, identification number, employment history, and a copy of employment agreements. Only authorized RemoteRetail staff have access to your personal information in its entirety. Other staff may have access to portions of this information if it pertains to their job duties.

REMOTERETAIL’S USE OF PERSONAL INFORMATION

RemoteRetail uses personal information for the following general purposes: to provide our products and the Service (including, for example, to facilitate payments), to analyze Site usage and improve our products and the Service, to contact you and deliver administrative notices and communications relevant to your use of our products and Service, for internal market research, troubleshooting problems, and detecting and protecting against error, fraud or other criminal activity, for distribution to third-party contractors that provide services to RemoteRetail and partners of RemoteRetail who are bound by privacy restrictions at least as restrictive as those set forth in this Privacy Policy, to enforce our Terms of Service, and as otherwise set forth in this Privacy Policy. Although we ensure that our third party contractors receiving your information are bound by privacy restrictions at least as restrictive as those set forth in this Privacy Policy, RemoteRetail is not responsible for any issues that may arise regarding the privacy policies of any of its providers, affiliates or advertisers. By using the Site, you do hereby agree to hold RemoteRetail harmless from any claims and/or damages that may arise from the actions of any of its providers, affiliates, and/or advertisers. Two things drive RemoteRetail's decisions regarding the use of information collected from Users: (1) improving user experience by offering personalized services, content and advertising, and (2) market research. Ads are a standard part of user experience on the Internet, and RemoteRetail believes that targeted advertising enhances this experience. RemoteRetail may use cookies and other technologies and personal information to place ads where they believe interested parties will see them. In addition to ads displayed via the Service, RemoteRetail may advertise products, companies and events that we think might interest you through the email address you provide. RemoteRetail may analyze personal information and web navigational data based on your interests and may use the analysis from this information in a way that doesn’t reveal a User’s personal information (“Market Research”) in order to: (1) market the Service, and (2) increase the likelihood that a group's experience with the Service is relevant to its interests as a whole. RemoteRetail uses data at the individual level to display products and services to Users who express an interest in these products and services, through a poll for example, or to Users who can be presumed to have an interest based on results from our Market Research. Employee Data is only used for the purposes of facilitating the performance of certain administrative tasks and functions relating to general employment and for processing and investigating reports under RemoteRetail’s codes and policies.

ANALYTICS INFORMATION

We use third-party analytics tools to help us measure traffic and usage trends for the Services. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information that assists us in improving the Services. We may collect and use this analytics information together with your Personally Identifiable Information and stitch together session data from unauthenticated User visits with authenticated User visits to build a broader profile of our individual Users so that we can serve you better.

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). You can find out more information about how Google collects and processes the data here: www.google.com/policies/privacy/partners/.

For certain applications, we use Firebase and Crashlytics, additional web service provided by Google, Inc. (“Google”). You can find out more information about how Google collects and processes the data here: https://firebase.google.com/terms.

For certain applications, we use Analytics by Apple, an iOS analytics service provided through iTunes by Apple, Inc. (“Apple”). You can find out more information about how Apple collects and processes the data here: https://www.apple.com/legal/privacy/.

CHOICE/OPT-OUT

You may opt-out of receiving communications from RemoteRetail and our partners, remove your information from our database, and choose to not receive future communications unrelated to the Service. During registration you may have the option to choose whether to receive correspondence from either RemoteRetail or its partners and whether you want to participate in a variety of RemoteRetail programs. This information remains on your profile where you can, at any point, by using the features and functionality of the Service easily edit it to indicate that you have changed your mind. You always have the option to ask RemoteRetail not to contact you with this information again. If you receive unsolicited email from a RemoteRetail domain, please contact us at  contact@remoteretail.com.

DO NOT TRACK

While RemoteRetail is committed to your privacy, currently, the Service does not respond to your web browser “do not track” signals or other mechanisms. If, in the future, RemoteRetail creates a program or protocol to respond to such web browser “do not track” signals, we will inform you of the details of that protocol in this Privacy Policy.

REMOTERETAIL’S INFORMATION RETENTION POLICY

To preserve the integrity of our databases, we may retain information submitted by Users for an indefinite length of time. If required by law, we will delete personal information by erasing it from our database. We will also respond to User requests to delete or correct account or personal information, which you can do by contacting RemoteRetail at privacy@remoteretail.com or by using the features and functionality of the Service.

REMOTERETAIL’S SECURITY OF COLLECTED INFORMATION

Your RemoteRetail account is password-protected so that only you and authorized RemoteRetail staff have access to your account information. In order to maintain this protection, do not give your password to anyone. If someone who represents to you they are RemoteRetail staff and asks for any personal account information, including password, check their URL. If it doesn't say they are from remoteretail.com they aren’t. Also, if you share a computer, you should sign out of your RemoteRetail account and close the browser window before someone else logs on. This will help protect your information entered on public terminals from disclosure to third parties. RemoteRetail makes every effort to ensure that your information is secure on its system by backing up data in separate backup drives and uses public key access encryption and firewalls on both our main and backup servers. We also employ customer record managers to protect against loss, misuse and alteration of the information under our control. Extremely sensitive information is always transmitted in encrypted form. Only certain authorized RemoteRetail staff can access personal information, and then only if it is relevant to their job duties. RemoteRetail has staff dedicated to maintaining this Privacy Policy and other privacy initiatives, periodically reviewing security and making sure that every RemoteRetail employee is aware of our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, RemoteRetail cannot guarantee the security of any information you transmit to us, and you do so at your own risk. While RemoteRetail will use commercially reasonable efforts to ensure the security of all credit card and all other personal information, we expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all personal and/or financial information stored therein, and you agree to hold RemoteRetail harmless for any damages that may result therefrom. If you have any further questions on this issue, please refer to the Terms of Service, available at  terms. RemoteRetail expressly disclaims any liability that may arise should any other individuals obtain the information you submit to the Site.

WITH WHOM DOES REMOTERETAIL SHARE INFORMATION?

When you submit information to RemoteRetail, it is collected, processed and maintained solely by us or by third party agents who are bound by privacy restrictions at least as restrictive as those set forth in this Privacy Policy. In addition, in order to deliver the paid Service and process your payment, we need to share information about you with payment processing partner(s) that we use to validate and charge your payment method. Only our payment processing partner(s) receive any credit card or payment information. We may allow our business partners to collect information about Users that is not extremely sensitive personal information. If you would like to opt out from the onward transfer of your information to our non-agent partners, you may send us an email at privacy@remoteretail.com. Include the word “privacy” in the subject line of the email and all your registration information in the body of the email. Some RemoteRetail content is “sponsored by” or “presented by” other companies. RemoteRetail shares market research data (how the sponsorship performed, names of contest winners, etc.) collected on the Site or via email surveys with these partners. This information is aggregate and not linked to specific Users. Partners may sponsor promotions, contests and sweepstakes that require you to reveal details such as your name, address or phone number. Always check their privacy policy before revealing information about yourself. If you don't want these sponsors to have your personal information, you can choose to not participate. RemoteRetail reserves the right to disclose personal information from both private and public areas of the Site at our discretion, if required by law or if we are given reason to believe, in our sole discretion, that someone is causing injury to or interference with the rights of Users, the general public, or RemoteRetail, to comply with a judicial proceeding, court order or legal process. We will not transfer to a non-agent third party any personal information that is sensitive in nature, such as information specifying your medical or health condition, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership without your prior affirmative consent. Finally, RemoteRetail reserves the right to transfer, sell and/or distribute all information collected through the Service to an affiliate, subsidiary, or third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets or stock. We will use our best efforts to ensure that the new entity follows this Privacy Policy with respect to your personal information, as and to the extent required by applicable law.

CHILDREN’S PRIVACY AND NOTE TO PARENTS AND GUARDIANS

We do not knowingly collect personal information from children under 13 years of age. Our Service is not directed to children under the age of 13 and children under 13 are not permitted to use the Service. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database. If you are a parent or guardian of a child under the age of 13, and you believe that your child has provided us with personal information, please contact us using the information in the “Contacting US” section at the end of the Privacy Policy.

HOW CAN USERS EDIT THEIR INFORMATION?

RemoteRetail believes strongly in giving you the ability to access and edit your personal information. You may use the features and functionality of the Service to update your personal information. There you can view, update and correct your account information. You may edit your account information at any time, all you need is your username and password. So that we can protect the integrity of sensitive data, there are certain pieces of information, such as your age, that you cannot alter yourself. For example, since children under 13 are not allowed to register as Users, we need to take reasonable measures to preserve the accuracy of our Users' ages. Please contact us at privacy@remoteretail.com to find out how to change information you cannot access through your account. Our databases automatically update any personal information you edit in your profile, or that you request we edit. Information transmitted through boards, chats, polls or through any other means remains in our databases and becomes the property of RemoteRetail upon submission.

NOTIFICATION OF CHANGES

RemoteRetail's security policies and this Privacy Policy are periodically reviewed and enhanced as necessary. This Privacy Policy might change as RemoteRetail updates and expands the Service. RemoteRetail will endeavor to notify you of these changes by email or through the Service, but will not be liable for any failure to do so. RemoteRetail also encourages you to review this Privacy Policy periodically. If you do not understand any of the terms or conditions of any of RemoteRetail's policies, you may inquire regarding the same via email privacy@remoteretail.com. RemoteRetail and its Service are based in the U.S., and RemoteRetail’s offices are headquartered in the U.S. Please be aware that information you provide to RemoteRetail that it obtains as a result of your use of the Service may be processed and transferred to the U.S. and be subject to U.S. law. The privacy and data protection laws in the U.S. may not be equivalent to such laws in your country of residence. By using the Site, participating in any of the Service, or by providing RemoteRetail with your information, you consent to this collection, transfer, storage, and processing of information to and in the U.S. RemoteRetail will take all steps reasonably necessary to ensure that you data is treated securely in accordance with this Privacy Policy.

HOW CAN I REACH REMOTERETAIL STAFF?

If you have technical problems, questions or other issues related to your use of RemoteRetail, please click the link Contact Us at the bottom of any page of the Site. You can also contact us at  contact@remoteretail.com. RemoteRetail's staff will respond to all requests sent through mail or email from Users and parents interested in knowing more about what personal information is stored on the RemoteRetail database, or if they want their personal information nullified, or have additional questions regarding privacy.

CONTACTING US

If you have any questions about this privacy statement, the practices of this site, or your dealings with the Site, you may contact us at contact@remoteretail.com.